Privacy Policy

Effective Date: October 2022

DevOpser LLC ("the Company", "we", "us", or "our") values your privacy. In this Privacy Policy ("Policy"), we describe how we collect, use, and disclose information that we obtain about visitors to this website (the "Site"). By visiting the Site, you agree that your personal information will be handled as described in this Policy. Your use of our Site, and any dispute over privacy, is subject to this Policy.

1. What Information Do We Collect About You?

We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site.

Information We Collect Directly From You. The information we collect from you depends on how you use our Site. For example, when you sign up for our newsletter or contact us with questions or complaints, you may provide your name, email address, phone number, address, or any other information you choose to provide.

Information We Collect Automatically. We may automatically collect information about your use of our Site through cookies and other tracking technologies. This may include your domain name; browser type and operating system; web pages you view; links you click; your IP address; the duration of your visit; and the referring URL. Additionally, usage data may be collected automatically through our content delivery network, Amazon CloudFront, our marketing CRM (Kit), and AWS DynamoDB, which serve our marketing site and AI App Hosting Platform. We may combine this automatically collected information with other information we have about you.

2. How Do We Use Your Information?

We use your information, including your personal information, for the following purposes:

• To provide you with our Site and our services
• To communicate with you about your use of our Site
• To better understand how users access and use our Site
• To respond to your inquiries and for other customer service purposes
• To tailor the content and information that we may send or display to you
• To improve and develop our Site and services
• For marketing and promotional purposes, including the use of retargeting pixels from X, Facebook, and Google to tailor marketing content to your interests
• For research and analytical purposes, including analysis of data collected through Amazon CloudFront, our marketing CRM (Kit), and AWS DynamoDB
• To protect our rights and interests, such as to resolve disputes, enforce our Terms of Use, or to respond to legal process

3. How Do We Share Your Information?

We may share your information, including personal information, as follows:

• Service Providers. We may disclose your information to third-party vendors, service providers, contractors, or agents who perform functions on our behalf.
• Business Transfers. If we are acquired by or merged with another company, or in connection with a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
• In Response to Legal Process. We may disclose your information to comply with legal obligations, such as a subpoena, court order, or other legal process.
• To Protect Us and Others. We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to safety, violations of our Terms of Use or this Policy, or as evidence in litigation.
• Aggregate and De-Identified Information. We may share aggregate or de-identified information with third parties for marketing, advertising, research, or similar purposes.

4. Our Use of Cookies and Other Tracking Mechanisms

We and our third-party service providers use cookies and similar tracking technologies to collect information about your use of our Site. In addition to cookies, we may deploy retargeting pixels from X, Facebook, and Google to tailor marketing content to your interests. Currently, our systems do not honor browser "do-not-track" requests. You may disable cookies in your browser settings, but this may affect your experience on our Site.

5. Analytics and Performance Data

We use our own analytics tools to evaluate usage of our Site. This includes analyzing data collected through Amazon CloudFront, our marketing CRM (Kit), and AWS DynamoDB. We do not use Google Analytics, Hotjar, or any screen recorders.

6. Third-Party Links

Our Site may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but rather by the privacy policies of those third-party websites. We are not responsible for the information practices of such third parties.

7. Security of Your Personal Information

We have implemented commercially reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is completely secure. You are responsible for safeguarding your password and other account credentials. We are not liable for any unauthorized access to your account.

8. Your Rights Regarding Your Personal Information

You may request access to, correction of, or deletion of the personal information you have provided to us by contacting us at info@devopser.io. We will use reasonable efforts to respond to your request, subject to legal and business requirements. We reserve the right to verify your identity before fulfilling any such request.

9. Marketing Communications

We may send you promotional emails or other communications regarding our services. You may opt-out of these communications by following the opt-out instructions in the email. Please note that even if you opt-out of promotional emails, we may still send you transactional or account-related communications.

10. Children Under 13

Our Site is not designed for children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@devopser.io.

12. Changes to This Policy

This Policy is current as of the Effective Date above. We may update this Policy from time to time. If we make any changes that materially affect our practices regarding the personal information we have collected from you, we will provide notice by posting a notice on our Site or by emailing you. Your continued use of our Site after any such changes constitutes your acceptance of the updated Policy.