Privacy Policy

Effective Date: October 2022

DevOpser LLC ("the Company", "we", "us", or "our") values your privacy. In this Privacy Policy ("Policy"), we describe how we collect, use, and disclose information that we obtain about visitors to this website (the "Site"). By visiting the Site, you agree that your personal information will be handled as described in this Policy. Your use of our Site, and any dispute over privacy, is subject to this Policy.

1. What Information Do We Collect About You?

We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site.

Information We Collect Directly From You. The information we collect from you depends on how you use our Site. For example, when you sign up for our newsletter or contact us with questions or complaints, you may provide your name, email address, phone number, address, or any other information you choose to provide.

Information We Collect Automatically. We may automatically collect information about your use of our Site through cookies and other tracking technologies. This may include your domain name; browser type and operating system; web pages you view; links you click; your IP address; the duration of your visit; and the referring URL. Additionally, usage data may be collected automatically through our content delivery network, Amazon CloudFront, our marketing CRM (Kit), and AWS DynamoDB, which serve our marketing site and AI App Hosting Platform. We may combine this automatically collected information with other information we have about you.

2. How Do We Use Your Information?

We use your information, including your personal information, for the following purposes:

• To provide you with our Site and our services
• To communicate with you about your use of our Site
• To better understand how users access and use our Site
• To respond to your inquiries and for other customer service purposes
• To tailor the content and information that we may send or display to you
• To improve and develop our Site and services
• For marketing and promotional purposes, including the use of retargeting pixels from X, Facebook, and Google to tailor marketing content to your interests
• For research and analytical purposes, including analysis of data collected through Amazon CloudFront, our marketing CRM (Kit), and AWS DynamoDB
• To protect our rights and interests, such as to resolve disputes, enforce our Terms of Use, or to respond to legal process

3. How Do We Share Your Information?

We may share your information, including personal information, as follows:

• Service Providers. We may disclose your information to third-party vendors, service providers, contractors, or agents who perform functions on our behalf.
• Business Transfers. If we are acquired by or merged with another company, or in connection with a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
• In Response to Legal Process. We may disclose your information to comply with legal obligations, such as a subpoena, court order, or other legal process.
• To Protect Us and Others. We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to safety, violations of our Terms of Use or this Policy, or as evidence in litigation.
• Aggregate and De-Identified Information. We may share aggregate or de-identified information with third parties for marketing, advertising, research, or similar purposes.

4. Our Use of Cookies and Other Tracking Mechanisms

We and our third-party service providers use cookies and similar tracking technologies to collect information about your use of our Site. We use Google Tag Manager to implement and manage various tracking technologies on our Site. Google Tag Manager is a tag management system that allows us to update measurement codes and related code fragments collectively known as tags on our website. In addition to cookies, we may deploy retargeting pixels from X, Facebook, and Google to tailor marketing content to your interests.

4.1 Types of Cookies We Use

Our website uses the following types of cookies:

• Necessary cookies: These cookies are required for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Preferences cookies: These cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
• Analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Marketing cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

4.2 Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which types of cookies you accept. You can change your cookie preferences at any time by clicking on the "Cookie Preferences" button in the cookie consent banner.

4.3 Managing Cookies

In addition to our cookie consent tool, you can also manage cookies through your browser settings. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org. Please note that if you disable cookies, some features of our Site may not function properly.

5. Analytics and Performance Data

We use our own analytics tools to evaluate usage of our Site. This includes analyzing data collected through Amazon CloudFront, our marketing CRM (Kit), and AWS DynamoDB. We use Google Tag Manager to implement and manage tracking scripts, which helps us collect and analyze user interaction data across our Site. Google Tag Manager itself does not collect personal data, but it facilitates the loading of tags that may collect data. We do not use Google Analytics, Hotjar, or any screen recorders.

6. Third-Party Links

Our Site may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but rather by the privacy policies of those third-party websites. We are not responsible for the information practices of such third parties.

7. Security of Your Personal Information

We have implemented commercially reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is completely secure. You are responsible for safeguarding your password and other account credentials. We are not liable for any unauthorized access to your account.

8. Your Rights Regarding Your Personal Information

You may request access to, correction of, or deletion of the personal information you have provided to us by contacting us at info@devopser.io. We will use reasonable efforts to respond to your request, subject to legal and business requirements. We reserve the right to verify your identity before fulfilling any such request.

9. Marketing Communications

We may send you promotional emails or other communications regarding our services. You may opt-out of these communications by following the opt-out instructions in the email. Please note that even if you opt-out of promotional emails, we may still send you transactional or account-related communications.

10. Children Under 13

Our Site is not designed for children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@devopser.io.

12. Changes to This Policy

This Policy is current as of the Effective Date above. We may update this Policy from time to time. If we make any changes that materially affect our practices regarding the personal information we have collected from you, we will provide notice by posting a notice on our Site or by emailing you. Your continued use of our Site after any such changes constitutes your acceptance of the updated Policy.